What AI agents can actually automate in your business today
A practical look at the workflows agents handle reliably right now — triage, enrichment, routing — and the ones that still need a human in the loop.
Read articleNotes from building AI-powered software, agents, and modern infrastructure.
A practical look at the workflows agents handle reliably right now — triage, enrichment, routing — and the ones that still need a human in the loop.
Read articleThe boring fundamentals that decide whether your knowledge assistant is useful — or just a demo.
Patterns for caching, batching, and routing that keep your LLM costs proportional to actual value.
Strangler patterns, API gateways, and the unsexy mechanics of migrating production systems.
Agents are great. They're also overkill for problems a deterministic workflow already solves.
How we structure LLM evaluation suites that team members will actually keep up to date.
Tracing, prompt logging, output sampling, and the dashboard you'll actually look at on incident day.